Do you offer free shipping?

Please note that, we do offer free shipping for the Masturbators and other doll accessories. But you will still be charged the shipping fee for Silicone Doll order. 

How to process the payment if I do not have a Paypal account? 

Please note that, it is not necessary to have the PayPal account to transfer, you may just process the payment by credit card. 

Have issue of the Payment processing? 

Please refer to the instruction below:

1. Choose the item you want and “Add to cart”;
2. Please “View Your Shopping Cart” and process the payment by “Check Out With PayPal” button, and you will redirect to the PayPal Page to process the payment.
3. You don’t have to have a PayPal account. You may just need to enter your credit card information.
4. Then click the “Continue” button.
5. You will be able to change your shipping address and shipping method.
6. When you finish everything, just click “Place Order” button.

Do you ship internationally?

Yes, we do ship to most countries worldwide. You may estimate the shipping cost during the checkout process. However, if you could not place the order by entering your shipping country or address, please contact our customer service for help. 

How can I contact you if my questions aren't answered here?

We are committed to customer satisfaction and are always happy to hear from our customers!! Please submit your request at contact-us; or Email to: service @ elsababe .com.